Contact DAKAEi
DAKAEi is operated by DAKAEi Technologies Ltd, and every enquiry is answered by email. Three addresses are published — support, privacy and security — so a request reaches the people who can act on it without being forwarded first.
Maintained by the DAKAEi team · Last updated
Which address should I use?
Support and general enquiries
Questions about the product, your account, billing, or anything that is not working. Include the email address on the account and roughly when the problem started.
Privacy and data protection
Data protection requests — access, correction, deletion, objection — and any question about how DAKAEi handles personal data. Name the account the request concerns.
Security reports
Vulnerability reports and security questions. Describe what you found and how to reproduce it; please do not test against other people's accounts or data.
Where is DAKAEi registered?
DAKAEi Technologies Ltd is registered in England and Wales under company number 17246673. Post reaches the company at its registered office; email is faster for anything that needs an answer.
DAKAEi Technologies Ltd71-75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom
What else is worth reading first?
Most questions are already answered in writing. About DAKAEi explains what the product does and how agents connect to your accounts, and the legal documents cover terms, privacy, acceptable use, cookies, refunds and security.